Symptom

The client can not connect to the database throwing an exception similar to:

[ioredis] Unhandled error event: Error: read ECONNRESET
    at TCP.onStreamRead (node:internal/stream_base_commons:211:20)

Diagnosis

The server is TLS enabled but your connection (client) is not.

Solution

Check your connection parameters and ensure you enable TLS.

If you are using a Redis URL then it should start with rediss://.

You can copy the correct client configuration from Upstash console clicking on Redis Connect button.